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Guest Information

Frequently Asked Questions

Can I drink the water from the tap? Yes, It's "Fiji Water" without the cost!

Are the bures air conditioned? Yes, all bures are air conditioned as well as having fans and insect screens.

Can I visit local villages on my own? Yes, the villages are a short trail from our resort.

Do you accept credit cards? Yes, we accept Visa, Master Card and American Express.

Can I change money at the resort? Yes, you can. But please note that all purchases at the resort during your stay are billed to your room. No money needed during your stay.
Pay by cash or credit card before your departure. The approximate exchange rate is 1.7 Fiji Dollar to the US Dollar.

What vaccinations do I need? No vaccinations are needed for Fiji.

Do I need a passport to visit Fiji? Yes! All foreign nationals need a passport to enter Fiji. Citizens of some countries also require a visa. Citizens of the United States, Canada and most western European countries should be able to get a tourist visa upon arrival. Your passport needs to be valid for 6 months. Please check and secure necessary documents before your trip.

Are there mosquitos? Being a tropical climate, on occasion we have mosquitos at dusk and dawn. We provide free spray at the lounge and have mosquito deterrent in the bures.

Do you have accomodation for families? Yes, we have family suites that consist of a living room, and two bedrooms.

Do you have baby sitters available? Yes, the local ladies are lovely sitters and the kids adore them

Do you have a crib? Yes, advance reservation needed.

What is your power supply? All electrical power is 240V and the socket is Australian style 3 prong. You will need an adaptor or converter to operate an 110V appliance. For technical gadgets such as cameras, phones, I Pads and so on we provide a 110V power strip in the office. Due to the power surges of the generator we do not recommend charging gadgets in you room.

Do you have laundry service? Yes, for a nominal fee.

Do you have internet? Yes, we have WIFI for a nominal fee. You will need your own device to use the internet.

Do you have telephone and fax? Yes, for a nominal fee.

Are your bures smoke-free? Yes. All bures, dining and lounge areas are smoke-free however everyone has their own private outdoor entertainment deck and there are many areas around the dining bure where you can smoke

Is your pool salt of fresh water? Our pool is fresh water. We provide pool towels free of charge.

Do you have phones or TV in the bures? No. The resorts focus is on relaxation, rejuvenation and diving adventures.

What meal plan do you provide? We provide a full meal plan consisting of 3 gourmet meals. Coffee and tea is available free of charge throughout the day and is also available in your bure.

Do you cater to vegetarians or vegans? Yes, our chef can provide vegetarian, vegan, gluten free meals as well as for any allergies you might have.

Do you provide transfer service from the airport? Yes, the best option is to book a package including transfers and meals.

Do you have an a la carte restaurant? All our meals are provided in a meal package that offers 3 choices for lunch and dinner. We offer a smorgasbord breakfast daily and two nights a week we have a themed buffet dinner. We also offer an all day snack menu featuring hamburgers, toasted sandwiches and the like.

Do you provide kids meals? Yes.

Does it rain a lot? Fiji is a tropical, green paradise. Most rain happens during the night unless a weather system is in the vicinity.

Do I need a watch? No. All happenings are announced Fijian style with by the rhythmical sound of the lali (wooden drum). We also provide wake-up calls. So just come and relax!

Do you have a doctor on property? We have a doctor on call but not on the resort.

Is it ok to bring young children to Fiji? Yes, it is safe. However, we do not recommend to bring children less than 2 years old.

What language do they speak in Fiji? English is an official language in Fiji and most everybody speaks it extremely well.

Is Fiji safe? Yes! Fiji is a safe country. However, like everywhere else, you need to exercise caution. Do not wear flashy jewelery and carry large amounts of cash. Our resort is located on an island without roads and is therefore very safe and far from harm.

Where is Beqa Lagoon Resort located situated? Our resort is located on Beqa Island which is a 45 minute boat ride from the main island you arrive on by plane. To get to the boat, you will take a 2.5 hour scenic road trip along the Coral Coast. Please be aware that we do not provide boat transfers at night.

What kind of nightlife to you have at the resort? We have cultural performances such as the Meke (traditional war dance), Kava Ceremony, Choir and live local dinner band. (Omit dive resort) In the evening guests review their pictures or film footage, trade stories, mingle with other guests or relax with a drink at the bar. If you are looking for discos and fancy night life, this is not the resort for you! If you come to Beqa Lagoon Resort, enjoy the unobstructed, most dramatic South Pacific sunsets the world has to offer from the lounge overlooking the beach.

Will there be enough for me to do if I am not a diver?Yes, we have daily free activities and lessons as well as many activities for a nominal free. Check out our experiences section. Our resort is ideal for divers with non-diving partners!

How can I pay my bill when I check out? You can pay in Fiji or US dollars or by MasterCard, Visa and American Express. We do accept travellers checks for a nominal fee the bank levies.

Do you have a spa? Yes. Please check out the Lali Spa menu under experiences, featured in our website.

Can we get married at your resort? Yes, please contact our USA office for details. We can arrange everything for you.

Will I be able to enter a Fijian's home?Yes, because we are on an island and closely connected to our staff in the village there is a good chance you may enter a home. Something that is very unlikely on the mainland.

Can I buy souvenirs at the resort? Yes, we have a boutique that sells souvenirs as well as toiletries, batteries and snacks.

What about tipping? Resorts in Fiji typically have what they call a Staff Christmas Fund. The fund is 100% managed by the staff for the staff. Tips are collected throughout the year and disbursed amongst all staff just before Christmas.

Do you have a safe in the room? Yes, all rooms have a safe.

Can I snorkel from the beach? Yes, we have a marine protected house reef for snorkelling and diving from shore.

Do you have dive courses? Yes, we are a PADI certified dive resort. We also rent equipment you might need.

Can I dive if I am not a certified diver? Yes, if you explore the "Discover Scuba" option or take the Open Water Diving Course. You can do as many Discover Scuba Sessions as you like. You will be personally supervised and your depth is limited but you still get the experience.

What is the water temperature?Low 80's.

What items do you have available in the boutique?We have toiletries, batteries and lots of souvenirs. Bula shirts, t-shirts, dresses, shorts, hats, wooden handicraft items, Pure Fiji Products and lots more.

What is the best time to travel to Fiji?Fiji is a year-round tropical South Pacific destination. We have two main seasons, which are our drier, cooler months from June to September. At these times our temperatures tend to be around 75-80of (20-25oc) while our warmer, more humid months from November to April tend to be more around 85of (30oc).

For questions in connection with diving please continue to our diving FAQ page. For any other questions you might have please contact us at reservations@beqalagoonresort.com



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